recloud

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FAQ | Frequently Asked Questions

recloud is safe?

recloud is a closed-source application, but we believe in being open and transparent with our users. Our code is not obfuscated or encrypted, meaning you can still check it for yourself using third-party tools if you're interested. While the source code isn't available for direct download, we're committed to providing a clear and honest experience. If you ever want to explore how things work behind the scenes, feel free to use other apps to take a closer look.

Game size is 0kb

If your game is 0kb size, you should check if your game updates are not turned off in steamtools.
How to fix | Step By Step Guide

To fix this problem u need turn off "Disable Game Updates" in steamtools!

  • Open recloud
  • Go settings
  • Click steamtools
  • Right click on steamtools
  • Hover on "Unlock Steam Solution"
  • Turn off "Disable Game Updates"
  • Restart steam
If your "Disable Game Updates" was disabled, just enable it and disable again, should fix your problem!

Game does not appear after adding

If your game is not appear after success adding of it, u have to reinstall steamtools!
How to fix | Step By Step Guide

To fix this problem u need reinstall SteamTools!

  • Open your steam folder
  • Delete folder /config
  • Open recloud
  • Go settings
  • Click steamtools
  • Add games again
  • Restart steam
This should fix your problem with steamtools, make sure your recloud is showing "Unlocked" on bottom of right corner, if its "Locked", unlock it in settings!

Content Is Still Encrypted

If when u download game steam say "Content Is Still Encrypted", disable game DLC's and download game!
How to fix | Step By Step Guide

To fix this problem u need turn disable DLC's in game!

  • Open recloud
  • Go DLC's
  • Enter your game ID
  • Click disable
  • Restart steam
This should fix your problem with "Content Is Still Encrypted"!

Problem is not listed?

Join our discord server and open ticket, our support will help you!
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